Frequent asked questions

Frequent asked questions: Use of cookies

Below is a brief overview of how we use cookies. For an extensive view, view the Cookie notice and the Privacy notice.

What are cookies?

We use different types of cookies for our website. Cookies are small text files that a website places on your computer, tablet, or mobile phone when you visit our website.  

These cookies store information about your website visit. This allows a website to recognise you, for example, on a subsequent visit. You will not have to log in each time. This applies to all Makro websites:,, In some cases, cookies are placed by parties other than Makro. In the latter case, the privacy and cookie policy of that other party applies.

Why does Makro use cookies?

Cookies are necessary for the website to work properly. We collect and use your data on our websites in the first place to be able to provide our (web) services to you and to communicate with you. We use cookies on the website to store your login details and to investigate visiting and clicking behaviour on the website. The cookies ensure that we can help you faster and better with your next order.

How can I disable or delete cookies?

You can manually delete cookies through your web browser. Or have them automatically removed when you leave the website. You can also set your internet browser to receive a message when a cookie is placed. You can also set your browser to prevent cookies from being placed.

Please note: If you choose to refuse cookies, you may not be able to use parts of our website(s). 

New developments

The texts of this website and therefore also of this page can be modified by us, without prior warning, in view of new developments, for example in the context of our business activities or the regulations regarding cookies. It is therefore recommended that you consult this page regularly. If you have any questions and/or comments, please contact our helpdesk.

Click behaviour and visitor data

General visitor data is kept on the website. In this context, in particular the IP address of your computer, the time of retrieval, and data that the browser of a visitor sends, can be registered and used for statistical analyses of visiting and clicking behaviour on the website. We also use it to optimise the function of the website. We try to anonymise this data as much as possible. We do not communicate your data to third parties.

Privacy Statement

Makro is responsible for processing the personal data that you provide through the Makro website(s). See also our Privacy Statement.

Is your answer not here?

Ask your question to the helpdesk.